FAQ

Are Calmerity devices safe to use?

Yes, for everyday relaxation use. Our devices are designed for comfort and calm, not medical treatment. If you have a specific health condition, are pregnant, have a pacemaker, or experience pain that won't go away, check with a healthcare professional before use.

How long until I feel a difference?

Many people feel calmer and more relaxed during their very first session. For the soothing routine to become a habit, we suggest short, regular daily use — consistency matters more than long sessions.

How often can I use it?

Daily use is completely fine. Most people enjoy a 10–15 minute session in the evening or whenever tension builds.

Is this a medical device?

No. Calmerity products are wellness devices meant for comfort and relaxation. They are not intended to diagnose, treat, cure, or prevent any disease.

What's your return policy?

Every device comes with a 60-day risk-free trial. If it doesn't earn a place in your routine, contact us within 60 days of delivery for a refund. See our Refund Policy for details.

How long does shipping take?

Orders are processed within 1–3 business days, with estimated delivery of 7–12 business days after that. You'll get tracking by email once your order ships.

How do I reach you?

Email us anytime at support@calmerity.com — we're happy to help.